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Use cases

What teams build on LevelChat.

LevelChat is in private pilots across EdTech, telehealth, creator platforms, customer support, and internal collaboration. Named case studies go up when our customers ship the page alongside us — earliest publishings in Q3 2026. Until then, each block below opens a deep-page with the reference architecture, an integration snippet, and vertical-specific FAQs your procurement team can verify against the docs.

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EdTech

Live cohort classes that record themselves.

Embed LevelChat into your LMS to run live classrooms — with persistent room links, host controls, and a recorded archive that ships within minutes of the session ending.

  • Server-side recording with HLS playback
  • Per-room JWT tokens (host vs student roles)
  • Webhook events on join, leave, recording-ready
Read the EdTech deep-page
Telehealth

Private clinical visits with an audit trail.

Run HIPAA-eligible video visits with a waiting room, audit-friendly event logs, and end-to-end media encryption — or self-host the entire stack inside your VPC.

  • BAA available on Scale and Enterprise tiers
  • Self-host or EU-region cloud (default Frankfurt)
  • Insertable-streams E2EE on every track
Read the Telehealth deep-page
Creator platforms

One-to-many broadcasts with viewer chat.

Fan out a single host to 25,000 concurrent viewers on the self-serve Broadcast Scale tier — with low-latency chat, optional viewer-to-cohost promotion, and WHIP ingest for OBS Studio.

  • Cascade SFU with LL-HLS/CMAF fallback at the long tail
  • WHIP ingest from OBS / any RTMP-replacement encoder
  • Per-viewer-hour billing — separate meter from meetings
Read the Creator platforms deep-page
Customer support

Embedded support calls inside your widget.

Escalate a support chat to a video + screen-share call inline. Attach the recording to the ticket. Keep the customer inside your product instead of a Zoom URL.

  • Lightweight Web SDK (no per-seat license)
  • Screen-share with permission prompts on every platform
  • Recording webhook payloads include a presigned download URL
Read the Customer support deep-page
Internal collaboration

On-prem team meetings inside your perimeter.

Run camera-on team meetings on your own servers — same SDK, same Studio admin panel, no media leaving your network. Helm chart on k8s or docker compose on a small Hetzner footprint.

  • Helm chart + docker compose — same images we run in cloud
  • Per-server Ed25519 license — no third-party telemetry path
  • Air-gapped install supported (Community + Pro tiers)
Read the Internal collaboration deep-page
Want to be a launch customer?
We're shipping flagship case studies in EdTech, creator platforms, and telehealth in Q3 2026. If you're migrating off Twilio Video, Agora, Daily, or Zoom SDK — get in touch. Flag your email with “case study” in the subject.
Use cases · LevelChat